Resultados de procura

Quality service management in tourism and hospitality por Buslon, Van Mari, Osorno, Rene D., Bajao, Grayfield T.

The wise company how companies create continuous innovation por Nonaka, Ikujiro 1935-, Takeuchi, Hirotaka

Theory, practice and techniques in total quality management

Quality and performance excellence management, organization, and strategy por Evans, James R.

Total quality management key concepts and case studies por Kiran, D. R.

Managing for quality and performance excellence por Evans, James R. 1950-, Lindsay, William M.

Sustaining total quality management (TQM) in the Philippine public sector the case of ISO 9001: 2008 - certified local government units por De Leon, Patrick Carlos

Quality management

Total quality management key concepts and case studies por Kiran, D. R.

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Fundamentals of total quality safety management and auditing