TY - BOOK T1 - Envisioning the future of reference trends, reflections, and innovations A2 - Zabel, Diane A2 - Reiter, Lauren LA - English PP - Santa Barbara, California PB - Libraries Unlimited, an impirint of ABC-CLIO, LLC YR - 2020 UL - http://www.ds.mainlib.upd.edu.ph/Record/UP-99796217613942568 OP - 193 CN - Z 711 E58 2020 SN - 9781440867378 KW - Reference services (Libraries) : United States. KW - Electronic reference services (Libraries) : United States. KW - Reference services (Libraries) : Study and teaching : United States. ER -