O'Toole, J. (1995). Leading change: Overcoming the ideology of comfort and the tyranny of custom. Jossey-Bass Publishers.
Cita Chicago Style (17a ed.)O'Toole, James. Leading Change: Overcoming the Ideology of Comfort and the Tyranny of Custom. San Francisco: Jossey-Bass Publishers, 1995.
Cita MLA (9a ed.)O'Toole, James. Leading Change: Overcoming the Ideology of Comfort and the Tyranny of Custom. Jossey-Bass Publishers, 1995.
Precaución: Estas citas no son 100% exactas.