TY  - BOOK
T1  - Assessing business excellence a guide to self-assessment
A1  - Porter, L. J.
A2  - Tanner, S. J.
LA  - English
PP  - Oxford
PB  - Butterworth/Heinemann
YR  - 1996
UL  - http://www.ds.mainlib.upd.edu.ph/Record/UP-99796217602563397
OP  - 278
CN  - HD 62.15 P68
SN  - 0750624795
KW  - Total quality management.
KW  - Quality control : Standards.
KW  - Self-evaluation.
ER  -