Quality service management in tourism and hospitality

Ижил төстэй зүйлс

• Operations management in hospitality and tourism business
  -н: Bajao, Grayfield T., зэрэг
  Хэвлэсэн: (2021)
• Managing tourism and hospitality services
  Хэвлэсэн: (2015)
• Service quality management in hospitality, tourism, and leisure
  Хэвлэсэн: (2001)
• Hospitality, tourism, and lifestyle concepts implications for quality management and customer satisfaction
  Хэвлэсэн: (2004)
• Strategic management for hospitality and tourism
  -н: Okumus, Fevzi, зэрэг
  Хэвлэсэн: (2010)