TY - BOOK T1 - Communication matters A1 - Floyd, Kory LA - English PP - New York PB - McGraw-Hill YR - 2011 UL - http://www.ds.mainlib.upd.edu.ph/Record/UP-1685594773861892476 OP - 450 NO - McGraw-hill international edition. CN - P 94.7 F56 SN - 9780071221498 (pbk.) SN - 0071221492 (pbk.) KW - Communication. KW - Interpersonal communication. ER -